BIRKENSTOCK is a global lifestyle brand that stands for quality, function and all-round well-being. The historic roots of this long-standing family-run company can be traced back to the year 1774. Nowadays, the product portfolio comprises sandals and closed shoes, accessories, natural cosmetics as well as beds and sleep systems. With more than 5,500 employees, BIRKENSTOCK is the German shoe industry’s largest employer. BIRKENSTOCK has 16 locations in Germany, with privately-owned distribution companies in Europe, Asia and the USA.

For our retail store in Singapore, we are looking for an

Retail Store Manager (m/f/d)

We are looking for a highly motivated and customer-oriented Store Manager to oversee the daily operations of the store, making sure it runs smoothly and effectively. Duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.

YOUR TASKS:

• Delivering excellent service to ensure high levels of customer satisfaction.
• In order to achieve the given budget, manage sales, P&L and various KPIs.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Manage and create the shift of store staff every day and month.
• Manage the whole In-store product display (VMD)
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
   

YOUR PROFILE:

• High school diploma or equivalent qualification.
• Bachelor’s degree in business, retail management or relevant field preferred.
• A minimum of 2 years experience working in a retail environment.
• Excellent communication, leadership, and organizational skills.
• Customer-first mindset 
• Strong analytical and problem-solving skills.
• Knowledge of retail operations, merchandising, and inventory management.
• Proficient in Microsoft Office and point-of-sale (POS) systems.
• Ability to work a flexible schedule, including weekends and holidays.
• Passion for fashion & lifestyle brands.
• Prolonged periods of standing and walking throughout the retail space.
• Ability to lift up to 20kg.

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. We are looking forward to receiving your online application.