BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 6200 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

For our upcoming retail store in Singapore, we are looking for a

Retail Sales Associate (m/f/d)

We are looking for a highly motivated and customer-oriented retail sales associate to join our team. The sales associate will be responsible for providing exceptional customer service, assisting customers with product selection and purchase, and maintaining a clean and organized store environment.

YOUR TASKS:

• Greet and assist customers in a friendly and professional manner.
• Listen to customer needs and provide suitable product recommendations and information.
• Retrieve merchandise from sales floor, stock room, or other inventory locations.
• Process customer transactions accurately and efficiently using a point-of-sale (POS) system.
• Maintain a clean and organized store environment, including restocking shelves and maintaining visual merchandising standards.
• Assist in inventory management, including receiving and restocking merchandise and conducting physical inventory counts.
• Meet or exceed sales targets and customer service goals.
• Handle customer complaints and issues in a timely and professional manner.
• Assist in completing administrative tasks (e.g., prepare and process shipments)
• Perform other duties as assigned.

YOUR PROFILE:

• High school diploma or equivalent qualification.
• Previous retail experience preferred.
• On-the-job training provided.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Customer-first mindset. 
• Proficient in Microsoft Office and point-of-sale (POS) systems
• Ability to work a flexible schedule, including weekends and holidays.
• Passion for fashion & lifestyle brands.
• Prolonged periods of standing and walking throughout the retail space.
• Ability to lift up to 20kg.

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. We are looking forward to receiving your online application.