BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 6200 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

For our division Singapore Sales ,at our location in Singapur we are looking for a

Customer Service Executive (1-year contract)

YOUR TASKS:

• Manage the order intake process in SAP, ensuring accuracy and efficiency.
• Coordinate with relevant departments to optimize container yield and delivery processes.
• Monitor credit terms and collections process, ensuring timely invoicing and cash collection.
• Manage scheduled deliveries of open orders and ensure availability allocation.
• Conduct financial analysis and provide insights for decision-making.
• Assist with financial planning and analysis (FP&A), including rolling forecasts and management reporting.
• Provide marketing highlights and insights to support sales planning and forecasting.
• Convert sales orders accurately in SAP and manage product mix according to demand.
• Monitor product availability, fill rates, and forecast conversion rates.
• Provide order overview and stock allocation status reports to relevant stakeholders.
• Monitor daily sales order book in SAP and provide timely updates on order status.
• Create and maintain master data in SAP, including material, customer, pricing, discount, and credit master records.

YOUR PROFILE:

• Bachelor’s Degree or above
• Minimum of 3 years working experience, preferably with regional exposure
• SAP End User, preferably SAP Change Agent
• Proven track record in SAP all SD Matter / Customer Service
• Excellent user skills for Excel
• Proficiency in English on native speaker level 
• Excellent verbal & written communication skills 
• Dilligent x attention to details
• Enjoy working in multinational environment
• Reliable, hands on, proactive, passionate, good ‘followship’
• Corporate agility and adaptability to pivot/adjust to changing requirements in a fast-paced environment

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. We are looking forward to receiving your online application, stating your salary expectations!